A couple of weeks ago my husband switched up from Charter TV and internet service to DirecTV and Bellsouth DSL. My Charter internet almost never went down in the five years we had the service. Bellsouth has been down twice in two weeks now. Tuesday for over 5 hours and you know how that would drive me insane, and again today just for 15 or 20 minutes.
In that 15 or 20 minutes I called Bellsouth to let them know how I felt about the disappointment. I got an automated troubleshooting machine. I was asked if this was about the service connected with line 256-bla-blah? I started to say yes but the machine came back on before I could answer, "PLEASE, just say yes or no!" Did it just yell at me? It repeated the question and I answered yes. It asked a few more questions some of which didn't make sense.
About then I realized that I was standing on the back deck with several preschoolers playing loudly and a baby sitting in the high chair right next to me eating a cookie, trying to tell everyone how good it was. All this was interfering with the computer's ability to decipher my answers.
I was asked another question and the baby yelled out again. On the line there was, " If you need more information, just say "help". I screamed for help. The automated voice says,"I'm sorry, did you say you were having problems with your connectivity, DSL modem, or accessing your account?" My little friend squealed again. By this time I've caught on to the noise problem and I'm just letting the baby do the talking for me. Finally, I hear, "I'm sorry, I can not help you with your problem. Please stay on the line for a technical support expert," or some such thing.
I did indeed get to speak to a real live person. I've been tied up in automated phone help mazes for over an hour before but this child got me there in two minutes. So now you know how to get live help on a line. So easy a baby could do it!
Does anyone out there know if it's normal for Bellsouth to lose service so frequently or is this kind of unusual? I miss Charter.
Happy Valentine's Day everyone! Today is my 22 anniversary! Whoo hoo! Some of you are amazed aren't you? Ha ha ha. Kisses to everybody!
Thursday, February 14, 2008
Sunday, February 10, 2008
Check this out!
Did you read this morning's paper? Pit bull attacks, kills woman's Peek-A-Poo.
That's where we are headed. Amazing the similarities between that incident and what's going on with the dogs next door. Tell me, why is it that pit bull owners don't keep their own dogs on their own property? There seems to be a trend. The owners know what's eventually going to happen.
Ok, as for the mess next door, not much to report that I can confirm. I finally decided to call next door's property owner. He wasn't home at the time so I talked to his wife. We had a nice little chat. I told her all about the doggie business over the last two years. She had no idea. I also told her that Mr. Nick K. was living next door, he moved in with her some three or so years ago and hasn't left even to go to work since. At City Hall he was adamant that he did not stay at that address, just his girlfriend and 4 kids lived there. I started to tell Mrs. S. that if Section 8 was paying that rent someone was committing fraud but as soon as I said the word Section 8, Mrs. S. confirmed that I was correct. I told her so now you know about the fraud. She asked if it would be alright for Mr. S. to call me when he got home. I gave my number.
The next morning Mr. S. called me and said that he heard we were having some problems over here. I retold the dog story and informed him that being the property owner and giving permission for the dogs to be there might cause him a little liability if one of those dogs bit somebody while they were out roaming around. He interupted quickly with, "Well, I didn't exactly give permission for them to keep dogs." This was good news. I told him then he can order them gone. Then I braoched the Section 8 fraud issue. His voice lowered a little and he said, "Just between me and you [and everybody who reads this blog] Section 8 has canned them." That's even better news! It takes a while for the eviction to happen but they are so out of here!
Mean while, L at animal services informed me that there was a note attached to the settlement concerning the "dead dog" that said there were to be no other dogs on the property. I'm wondering if this is a mistake because they admitted to having one other dog, they lied about the white puppy repeatedly but they admitted to the brown and white one. Any way, Nick signed it so that's the way it is. Nick also violated it so we are expecting him to be recalled to court about it. This time I'm going to be there. There wont be any dead dog BS again. As for that woman next door who has been harassing my daycare mothers (and there's a plice report to boot), animal services is about tired of her attitude and they are summoning her to court over harassment. Good job, I'm tired of being cussed too.
The neighbors next door have been strangely quiet since the Tuesday incidents two weeks ago. The kids have been outside once or twice riding bikes but not in my driveway like they used to. That's a good thing. It wasn't safe for them to be whipping in and out of my driveway while daycare parents were coming or going. I was always afraid one might not be seen and get hit. And I haven't seen a dog one since that Tuesday. Good.
That's where we are headed. Amazing the similarities between that incident and what's going on with the dogs next door. Tell me, why is it that pit bull owners don't keep their own dogs on their own property? There seems to be a trend. The owners know what's eventually going to happen.
Ok, as for the mess next door, not much to report that I can confirm. I finally decided to call next door's property owner. He wasn't home at the time so I talked to his wife. We had a nice little chat. I told her all about the doggie business over the last two years. She had no idea. I also told her that Mr. Nick K. was living next door, he moved in with her some three or so years ago and hasn't left even to go to work since. At City Hall he was adamant that he did not stay at that address, just his girlfriend and 4 kids lived there. I started to tell Mrs. S. that if Section 8 was paying that rent someone was committing fraud but as soon as I said the word Section 8, Mrs. S. confirmed that I was correct. I told her so now you know about the fraud. She asked if it would be alright for Mr. S. to call me when he got home. I gave my number.
The next morning Mr. S. called me and said that he heard we were having some problems over here. I retold the dog story and informed him that being the property owner and giving permission for the dogs to be there might cause him a little liability if one of those dogs bit somebody while they were out roaming around. He interupted quickly with, "Well, I didn't exactly give permission for them to keep dogs." This was good news. I told him then he can order them gone. Then I braoched the Section 8 fraud issue. His voice lowered a little and he said, "Just between me and you [and everybody who reads this blog] Section 8 has canned them." That's even better news! It takes a while for the eviction to happen but they are so out of here!
Mean while, L at animal services informed me that there was a note attached to the settlement concerning the "dead dog" that said there were to be no other dogs on the property. I'm wondering if this is a mistake because they admitted to having one other dog, they lied about the white puppy repeatedly but they admitted to the brown and white one. Any way, Nick signed it so that's the way it is. Nick also violated it so we are expecting him to be recalled to court about it. This time I'm going to be there. There wont be any dead dog BS again. As for that woman next door who has been harassing my daycare mothers (and there's a plice report to boot), animal services is about tired of her attitude and they are summoning her to court over harassment. Good job, I'm tired of being cussed too.
The neighbors next door have been strangely quiet since the Tuesday incidents two weeks ago. The kids have been outside once or twice riding bikes but not in my driveway like they used to. That's a good thing. It wasn't safe for them to be whipping in and out of my driveway while daycare parents were coming or going. I was always afraid one might not be seen and get hit. And I haven't seen a dog one since that Tuesday. Good.
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